My B-hyve hose faucet battery

[JoJo]

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This hose faucet is a wonderful Idea but mine goes through batteries like crazy. I have to replace them every week. Because of this,I took the controller off for now.

[Kevin B]

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I have the old, original single faucet and the newer 4…both running with the same batteries since May. On the new controller I keep getting emails that my batteries are low…but they are not, its some bug they won’t fix. Once in awhile I can unplug/replug the controller and things are good for another month. In the old unit I am using the same batteries I took out when I winterized last fall, so second season. I am using energizer lithium batteries. I even have the controllers working with my home automation so they get “polled” frequently for status updates even when not in use.

[Tom Cunningham]

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I started another thread about this. That’s interesting that you use Energizer lithium batteries, which I was wondering about. I’ll probably use them next year. With all the work this thing does (WiFi, Bluetooth), I wouldn’t think two regular alkaline AAs would cut it.

[KrisB]

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To be fair, it doesn’t do wifi. That’s what the “Hub” is for. The hose timer only talks Bluetooth to that hub device, and Bluetooth is relatively low energy. It’s more likely that the switching of the valves uses more power than the electronics.

[Tom Cunningham]

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Good point. Even still, if the valve switching sucks power, two alkalines isn’t going to cut it for a season.

[georges.billemont]

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I have 12 faucet timers active sins a few years. In winter I remove the batteries and in spring I place new batteries. So yesterday (may 22) I installed NEW alkaline batteries in all timers. Most of them give only between 4 and 7 % !! of batterie charge and a one gives 47%, one gives 43% and one gives 37%. However: all batteries are new from the store so for sure 100% full!. Does any one has an idea what could be the cause and the solution ?? This is the first year I have the problem. Faucet timers all have Firmware version 41…

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[wgolfguy]

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I’ve been having tons of issues since this new team of theirs took over. Nothing works right at all. It has to be a program issue. I’m even in the beta and it just keeps getting worse. Hope they get it figured out this year.

[Raj G]

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I have 2 Faucets and replaced the batteries. One is showing 27% and Other 2%. I thought battery quality was the issue and replaced again. Same issue. Please shed light to fix the issue.

[avid_dk]

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Same problem here.

[Axell-B]

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I’m even not seeing any battery % since last beta-update, lol.

[dxlangley]

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Same problem. Put new batteries in my 2 devices – batterey % shows as 47% and 49%. All new batteries show same figures.

[Raj G]

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I am wondering how to get response from Orbit for this issue. I am opening tickets and they are not responding. This is not an isolated issue seems like major defect in the product. I am holding off buying a new device until I get some response.

[ruralwater]

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While my battery reporting still worked (before updating firmware / App this week) I noticed that ALL rechargeable batteries reported in at <50% capacity, and all alkaline batteries (new!) were fine. No idea why this would be, as all test out having the same voltage being provided via multimeter.

But it’s up to Orbit to fix the borked software/firmware that no longer reports battery. This should be a fairly simple fix as it worked fine previously….

[darkmoon]

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Wir haben drei b-hyve Hose Hardware version HT25-0000, firmware version 0041.
Die vergangenen Jahre funktionierten diese sehr gut.
Nun zeigt ein Gerät bei frischen, neuen Batterien 25%, eins 9% und eins 6% Batterie Status an.
Batteriewechsel ist erfolgt, um den Fehler auf Seiten der Batterien auszuschließen.
Das Gerät mit der Anzeige 25% lässt sich wenigstens noch steuern. Die Geräte 9% und 6% verweigern den Dienst komplett.

Wie ist das problem zu lösen? (Support Chat antwortet nicht.)

[Raj G]

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I finally able to speak with Orbit support desk. The solution to this issue follows:
1. Remove the device from the b-hyve application and re-add as a new device. After this the battery level indicator not showing any percentage. The device it shows as N/A.
Now the faucet is working.
2. If this didn’t work – remove the b-hyve application from your phone and re-install.

These were the suggestions from the support desk. Hope it works for everyone with this issue. Now we will be missing the battery level indicator.

[Author]

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