Not running on schedule

[jabartram]

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I have a few b-hyve faucet timers, suddenly 3 of them are not running on schedule, i have them set to run Mon, Wed, Fri, Sat.
they will run they will run Mon and Wed and but dont operate Fri and Sat, weather delays are turned off??

[tombammann]

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Is Smart Watering disabled?

[jabartram]

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yes

[tombammann]

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I think if Smart Watering is disabled on each device (definitely double check), there are no weather delays manually set (also double check), firmware is up to date on each faucet (v0041), then try unplugging the USB hub and plugging back in, and removing a battery from each faucet to force it to ‘reboot’. If the problem still persists then you’ve found a new bug. In which case, since it effects yourself and no one else, try and return to the store and get a refund on warranty, because no one here seems to get support from Orbit anymore. I don’t think I’ve ever got any replies from their support of any meaningful substance.

[jabartram]

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I put new batteries in.
would to many timers on a hub matter? i have 14 timers on 3 hubs?

[tombammann]

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If it’s working, then you won’t need new batteries – it’ll tell you if low battery power is the issue. You should only have 1 hub for 14 timers. You can have something like 32 timers per hub. If you can load the timer in the app, then there doesn’t seem to be a networking issue. Even if there is a networking issue, the pre-set timer and settings is store in the individual devices, not the app. So you can have the faucet disconnect from the network, and it will still keep on going as per the last schedule sent to the device (someone please feel free to correct me if I’m wrong).

Which firmware are all your devices on? Which models are they?

[jabartram]

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Well apparently all 14 need firmware updates, so ill update firmware and see how scheduling goes.
Ill transfer all to 1 hub and remove the other 2, does hub location matter?

[tombammann]

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My understanding is that they form a WiFi mesh. Only the hub needs to have good access from your WiFi router or WiFi access point, and then at least one of the bhyve faucets needs to be within range of the bhyve usb hub. Then every other bhyve faucet needs to be within range of at least one other faucet which in turn is within range back to the bhyve hub.

[jabartram]

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Hmm, ok them ill keep all 3 hubs as is, faucet timers are on 3 separate corners of the house in groups of 4 and 5. no line of sight.

[jabartram]

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well odly it showed update completed, but its still at 0041.

[[email protected]]

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Good Morning all, I am experiencing a very similar problem.
I have a few B-Hyve units around my property and one of the (16 station commercial) is not running on schedules.
Smart Watering off, Location set, rain delay off, watering maximums etc all off.
I can manually trigger any of the zones or programs remotely via wifi or internet.
Unit has been running fine for a couple of years, but recently has stopped running on schedules.
I have checked firmware and have power cycled the unit
firmware version 0087 Hardware version WT25G2H-0001
Any assistance/ideas much appreciated

[jdaleo23]

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I have two gen1 single timers and a one gen2 4way timer, and I’ve noticed that no matter how I program it, and verify the program on the calendar tab, when I close the app, it only runs the device that I have selected when I close the app.

For example if have one of my gen1 single timers set to run every other day, and my gen2 4way set to run every 3 days. The gen2 would run with no problem if that was the last device I had selected when I closed the app, but the gen1 single timer never kicked off. And vice versa, if I went into the app, verified in the calendar that the gen1 was going to run every other day and close the app, the gen2 4eay wouldn’t run at its scheduled time.

When I go into the device, the calendar is showing right, at every other or every 3rd day, but the history (and verified from actually seeing it not run) shows nothing ran while the other device was selected in my app before closing it.

Does anyone else have this problem? It’s like it’s deactivating the other devices when I select one of them.

I don’t know how to bring them all together to be able to just make all of the schedules in one place without having to jump between devices.

[gregps]

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I have two Smart Hose timers that were recently updated and they do not run the schedule program but do allow manual watering.

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