Author Archives: josh

Failed Firmware Update

This article will go over several scenarios to help find out what firmware issue you may be seeing, and then help direct you to help identify and solve the problem. If you are saying the following: “I installed a firmware update and now I can’t connect to my B-hyve device” “The update won’t finish/install” “The…Read More »

Transfer device to another account – B-hyve

This article will go over several scenarios to help find out what transfer issue you may be seeing, and then help direct you to help identify and solve the problem. If you are saying the following: I’ve moved into a new house which has a B-hyve device, how do I connect to it? My house…Read More »

How to troubleshoot connection issues – B-hyve Hub & Flood Sensors

This article will go over several scenarios to help find out what connection issue you may be seeing, and then help direct you to the most relevant article to help identify and solve the problem. If you are saying the following: “I can’t connect to my Hub” “My flood sensors have gone offline” “I’m having…Read More »

Can I transfer programs to a new timer

Currently, there is no way to transfer programs from one timer to another timer using any of our devices. If this was something you wanted to do, we recommend writing down the programs you currently have, exactly as you have them (or make any changes you see fit), and then proceed to set up your…Read More »

do the b-hyve devices work with soil moisture sensors

None of our current B-hyve devices work with any soil moisture sensors. Our B-hyve devices are able to use WiFi and local weather information to provide a forecast that will delay and even create programs automatically if wanted. Our timers can also have rain sensors connected to them as well. For more information on these…Read More »

Traveling Sprinkler Assembly and Operating Instructions

1. Sprinkler assembly Begin by inserting the black plastic T into the top of the sprinkler. Twist the long silver spray arms into the T, tightening the black rings until the spray arms are held securely in place. 2. Positioning the arms Positioning the spray arms correctly will ensure the proper operation of your sprinkler….Read More »

Privacy Policy

Privacy Policy INTRODUCTION Orbit Irrigation Products LLC. (“Company” or “We”) respect your privacy and are committed to protecting it through our compliance with this policy. This policy describes the types of information we may collect from you or that you may provide when you visit the website (http://www.orbitonline.com and subsidiary sites) (our “Website”) and our…Read More »

B-hyve General Troubleshooting

The following troubleshooting steps are intended to help with common issues such as: Power Issues WiFi & Bluetooth connectivity Battery Life not reporting correctly The date and time aren’t correct Device is non-responsive WiFi Connectivity issues For any WiFi issues, download and run our OrbitAssist application. This and other crucial steps can be found here. Rebooting…Read More »

Orbit Warranty and Store Gift Card Use

If you are using one of our products and find yourself needing a warranty replacement, and have questions about how our process works then this article should help with that. To get started on our Warranty process, please click here. That link will take you directly to our warranty website, where you can click on “start warranty…Read More »