How to contact our Customer Care team

To reach out to our Customer Care team please click here.

Once you click that link, you will be able to reach out to us in one of the following ways:

– Email (to send us an email, you will find the “Submit Incident” option in the link above and then click on “Contact Form”. From there you will be taken to a form where you will put in information that will provide our Support team with information to help you. Then at the bottom you will select how you would like us to contact you.)

– Schedule a call-back (If you choose this option then you will be able to schedule a callback with us, and we will normally call back within 30-60 minutes)

– Text Message/SMS (If you choose this option then you will be able to chat with our support team via text message)

We encourage our customers to reach out to us in the following ways, but here are some other articles that you may find helpful, so please feel free to take a look before contacting us:

– How to Put Each Device in Pairing mode/Pairing and Troubleshooting steps for each Device

– Our Warranty Policy

– Store FAQ