Orbit Hose Reel FAQs

This article will help answer some of the most frequently asked questions we get for our Orbit Hose Reel:

  • What size hose comes installed? 100’ x 5/8” hose with an 8’ leader hose
  • Is it stationary? No, it has 180-degree rotation
  • Is it all one piece? No, the mount for the Hose Reel is installed separately and the Hose Reel is placed on the mount
  • How should I choose a mounting location? You should check the following to find the best location:
    •  Choose a mounting location that is near a
      water tap outside.
    •  Choose a mounting location that prevents water from
      entering the building in the event of a leak.
    •  Choose a mounting location that is protected against
      direct sunlight so that the product, hose and the water won‘t overheat.
    •  Choose a stable and flat wall.
    •  Check the stability of the wall to ensure it is strong enough to support the weight of the hose reel.
  • What kind of materials can I hang the Hose Reel on? You can install it on solid wood, stucco, masonry, and concrete
  • What tools will I need to install the Hose Reel and mount? The following tools are needed to hang the mount and do not come with the Hose Reel:
    • A power drill
    • Pen, marker, or pencil
    • Tape measure
    • 7/16 in. (11mm) Masonry Drill Bit
    • 7/16 in. (11mm) Wrench/Socket Wrench
    • Protective goggles to wear while drilling
  • How do I adjust the stopper?
    1. Loosen the two bolts on the stopper with a
    screwdriver.
    2. Hold the watering hose securely while shifting.
    3. Shift the stopper and screw tightly again with
    the two bolts.
  • How do I unwind the Hose?
    •  Pull out the hose to the desired length.
      The hose can be locked at intervals of
      approximately 10–18 inches (25 – 45 cm).
  • How do I retract the hose?
    1. Release the locking device by pulling briefly on
    the hose.
    2. Hold the end of the hose firmly and walk the
    hose back to the reel with the nozzle.

    • The hose rolls up securely and evenly on its own.
      The locking mechanism clicks during unwinding
      and roll-up.
  • Is the Hose Reel frostproof? No ,we recommend emptying the hose and removing it from the mount on the wall during winter to prevent damage.

Devices Covered: 28263 28263-24 rA

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Tags: hose, HoseReel

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