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May 10, 2018 at 2:18 pm
#1623
Participant
I have been having this problem for the past week – device is either offline or times out when I set a manual zone.
Already tried replacing battery, power cycling device, resetting wi fi, reactivating device… no luck.
Been on hold over the phone for over 40 minutes and on “live chat” for approximately 1 hr waiting for representative. Very disappointed with customer support.
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