@JasonSD, when you’re setting up your timer for initial set up or updating the Wi-Fi settings your timer needs to be in pairing mode. turning it to off and then pushing the reset button once. If you can’t get it to connect or find your device try doing a factory reset and power cycling your timer. If the issue continues please call our product support line.
The battery symbol is the same regardless if it’s hard wired or not. Try removing the battery and then putting it back in.