Community Home › Community › B-Hyve APP Forum › sprinkler timer device connected to wifi, andr app DOES NOT connect to sprinkler › Reply To: sprinkler timer device connected to wifi, andr app DOES NOT connect to sprinkler
@ryan unfortunately your customer care is unreachable over phone or via live chat. 80% of the times I get a message you’re “loaded” over call or “waiting” on chat, and the rest 20% I get a message that you’re closed!
With such terrible customer care and terrible phone app, I don’t think I’m going to keep this device!
I can provide my phone over a secure channel (email), if I get a callback and help with setup in the next coupleof days, I’ll keep the device, else, I’ll return the device (and tell it shouldn’t be sold for obvious reasons)!