Community Home › Community › B-Hyve Indoor/Outdoor Timer › Unable to connect B-Hyve 57946 & 57950 WiFi 2.4GHz Only to Asus RT-AC3200 Router › Reply To: Unable to connect B-Hyve 57946 & 57950 WiFi 2.4GHz Only to Asus RT-AC3200 Router
I looked at the timer you specified, it is connected and using the latest firmware.
However, I do not see any other devices on your account.
If you deauthorized a devices this will delete/remove it from the server permanently until it is added again.
If you need to add a timer that is already setup all you need to do is use the app to re-add it. If it is a Gen1 timer it needs to be put into pairing mode, you can tell by the Program button, if it is A B C only then it is a Gen 1. To put it in pairing mode set it to mode Off and the open the swing panel and tap the reset button once.
Let us know if you need more help or contact our tech support team directly.