Community Home Community B-hyve Hose Faucet My B-hyve hose faucet battery Reply To: My B-hyve hose faucet battery

Points: 3
First Time

You can add me to the list of people with battery issues caused by poor software/firmware. I’m pretty disappointed that I have devices that have trouble multiple times in a season. If I’m being honest I don’t think I have gone more than a few weeks without something going wrong with them.

The last time I reached out to them for support(last year), it was an awful experience. For some reason they aren’t able to speak on the phone with you and require you to send text messages back and forth for an hour, trying to troubleshoot and give steps that could have been done in 10 minutes. One of the worst support experiences I’ve ever had.