Community Home Community B-hyve Underground No AC – B-hyve 12 zone suddenly shows No AC Reply To: No AC – B-hyve 12 zone suddenly shows No AC

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Points: 3
First Time

I just had the same problem with my 6 station sprinkler controller #57946. “NO AC”. I called Orbit customer support at 800-488-6156 and made a warrantee claim. This was after I tried disconnecting the power for 30 seconds, unplug the ribbon connecter, press reset, replace the battery… They asked me how long I’ve had the unit and I told them I’m not sure but it’s “more than a year”. And Orbit stood behind their product and provided a warrantee discount code where I was able to purchase a replacement online at orbit at no charge. Outstanding product support! I suspect there may be a hidden warrantee with this “NO AC” issue. As some have said, there seems to be a circuit weakness in the 2 diodes that eventually fail after several years. I’m a happy customer!