We don’t currently have an option to change the email address on your own, but if you can confirm the email address you currently use with your B-hyve account, and the one you’d like to change it to, we would be more than happy to update it for you. Click here to contact us in order to…Read More »
Tag Archives: bhyve
There are a couple of different ways to update your B-hyve account password. In the B-hyve Application Or you can reach out to our Customer Care team and have them change it In the B-hyve application, you can do it by going into My B-hyve and selecting B-hyve Account. You will see Tap to Change Password,…Read More »
If there is more than one account with devices on both that need to be combined into one account, simply have the owner of both accounts reach out to us from the email associated with their account, to confirm they wish to merge them together. We’ll also need to know what email address should be…Read More »
Need to program your timer but you’re not sure where to start? We’d be happy to show you how to create programs. Let’s begin. What is the purpose of the A, B, C, and D programs? The different programs would be used if you have certain stations that need to run separate from the rest…Read More »
To set up Custom Watering Custom programs can be found from any screen with the bottom navigation bar. Tap the “Programs” navigation button. You’ll now see the programs screen with three empty program slots (A, B, & C) or any saved custom programs if previously set. Press “Tap to set” to begin creating your custom programs. I’m…Read More »
I understand that water isn’t flowing from the Hose Timer even though a program is running. To help address this, I’d like you to try removing the battery tray, wait 30 seconds, and then reinsert it, making sure the tray is fully inserted. You’ll want to complete this step with the faucet turned off or…Read More »
Sometimes your timer can leak from the connection to the faucet, and other times it can leak near the outlet, where you connect your hose. Here are a few things you can try to resolve this leak. This can be caused by the washer located in the inlet of the device. First, ensure that the…Read More »
If your B-hyve Device is not keeping time, using an incorrect time or your programs are turning on at random times, then this article should help with that. There can be a few steps that can help address this issue. First, we’d recommend power cycling the B-hyve device. To power cycle, simply unplug the device…Read More »
If you have a B-hyve Hose Timer that is not working, this guide should help you. This is often the result of water intrusion. While it is connected to a source of water, the Hose Timer is water-resistant, not waterproof. We do recommend immediately removing it from the faucet should it become non-responsive, opening the…Read More »
To help address this, I’d like you to try removing the battery tray, wait 30 seconds, and then reinsert it, making sure the tray is fully inserted. You’ll want to complete this step with the faucet turned off or the hose timer removed from it, to ensure water doesn’t get into the body of the…Read More »