Due to the size and weight of most of our Orbit products, we do not have the ability to ship to PO boxes. If you enter a PO box into the shipping address during checking out, the order will go through at that time but will be canceled shortly after and you will have to…Read More »
Tag Archives: Internal
In this video, we will be onboarding an 8-station Orbit B-hyve XR sprinkler timer to the Orbit B-hyve app. You will want to connect your valve wiring to the timer before we begin onboarding. It can be helpful to take a picture of your previous wiring if you are replacing your sprinkler timer. In…Read More »
In this video, we will be onboarding a second-generation Orbit B-hyve Hose Faucet Timer. We will go through the entire process of adding the timer to your B-hyve app, adding a second-generation B-hyve hub, some unique features of the hose faucet timer, and basic troubleshooting steps to help you if you are experiencing issues with…Read More »
If you have used our Orbit Sprinkler System Designer and find that you are unable to load one of your designs because it does not have a name listed under the plan section, then this article should help explain what to do. Currently, if this is happening there is no way to save the design…Read More »
The email that is used for the Orbitonline.com store, is not able to be used for either the Orbit Sprinkler System Designer, or the B-hyve app. They will need to create a password for each in order to log in correctly. Back to Support pageTags: Account, B-hyve, Internal, OSSD, Store
If you are using the Orbit Sprinkler System Designer and are running into an unexpected error, then this article should be able to help with that. Normally when this happens, it is because there is an error with the design. The most common reasons are: – Not having a lot placed (in order for any…Read More »