Tag Archives: troubleshooting

Where do I find my Model Number

If you are looking for the model number on your Orbit device, then this article should help with finding that. Most of our products will have the model number located somewhere on the device, so be sure to check whatever product you have to see if the model is available. Another option for finding the…Read More »

Not getting notifications- B-hyve app

In order to receive notifications, your B-have device must be connected to a WiFi connection. Notifications will not be sent while using Bluetooth only or without a working WiFi connection. If the timer is connected to the WiFi network, you can check the notification settings in the app. From the app’s home page, tap on…Read More »

Valve not turning off

If you are seeing issues with the water continuously flowing with a full flow from your valve, then follow these steps: First, confirm that the valve is installed in the right direction. The flow arrows on the valve should be pointing in direction of the water flow. If the Valve is installed correctly, make sure…Read More »

Only seeing part of the B-hyve app

If you are looking at the B-hyve app and notice that you may not be seeing the entirety of the app page, or are missing any “Save” or “Next” buttons, then we recommend going into your phone settings and making sure that the text size is set to normal. Sometimes, having a larger text size…Read More »

B-hyve hose timers – Low Battery

Low battery on the B-hyve hose faucet timers, will result in your timer turning itself to OFF automatically and being unable to turn it back to AUTO.  If you notice that your hose timer is perhaps not running the schedule you scheduled it to run, then it is very possible that the batteries need to…Read More »

B-hyve controllers and 2.4GHz WiFi networks

If you had any questions on why most of the B-hyve devices require a 2.4 GHz, then this article should help. Currently, all models of B-hyve timers (except for the B-hyve XR) and our WiFI hubs require a 2.4GHz WiFi to connect to the internet. This is how the devices were designed, and this cannot…Read More »

Solenoid Buzzing

If you are hearing a buzzing noise coming from the solenoid on your Orbit timer, then this is to be expected. Some solenoids can be louder than others, but the buzzing comes from the magnets inside the solenoid being electrically activated and vibrating. Should you notice the noise, then as long as your valve is…Read More »

B-hyve LED meanings

WiFi Hub Flood Sensors Hose Timer Indoor Timer B-hyve XR Blinking Blue – Pairing Mode Blinking Blue – Pairing Mode Blinking Blue – Pairing mode Flashing Blue and a P – pairing mode Solid White – Connected to WiFi and idle Yellow – it is looking for your Wi-Fi router. Blue-Green – BLE (Bluetooth Low…Read More »