Community Home Community B-Hyve APP Forum Adding/naming zones

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  • #5523
    dbirmingham
    Participant

    In the app – I get one zone – “Zone 1” – if I add zones, they are all named Zone 1 – I can’t change the zone names.

    If I go online to the web version, it shows twelve zones, but they are all frozen and don’t respond to keyboard or mouse.

    I show on the web my original programs. But on the IOS app, only one program is visible, the one I just added. All the others are gone.

    Ijust added a new device, a timer. It seemed to add just fine to the IOS app. But on the web version only my hub shows up in the device list, not my two timers.

    The app doesn’t let me make a new zone, so the timers end up in the same zone. They go off at the same time, finish at the same time, even though one is set to fill the pool, and one is set to water the ground. I don’t want both going off at the same time.

    So – how do I add a zone, and for that matter, how do I add a program – it only allows for three.

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    #5556
    Ryan
    Participant

    Hello dbirmingham, You’ll want to make sure you’re using our beta site https://techsupport.orbitbhyve.com/#/
    If your using our old one you’ll only be able to see one device. Also it’s sounding like your trying to rename your hose faucet timers Which all only have one zone. They will all be listed as separate devices with one zone each, and you will need to program each timer individually. To change a zones name in the app go to the zones page> select your zone> then tap the grayed out box that says zone 1 your keyboard will appear, and you can enter your desired name. If you’re doing it from the dashboard then you will want to scroll down to the bottom of the page where your zones are listed. Then select the edit button, then there is a textbox labeled name, just click on it and start entering your zones name. If you would like me to check your system pleas provide me the mac address of one of your connected deices. Thank you!

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