Tagged: Zone 1 zero seconds left
June 14, 2018 at 1:48 pm #3261jblack888Participant
When I access my timer in my mobile app,(iPhone), it shows Zone 1 watering 0 sec left, this is displayed on all zones when timer is actively watering. It seems to be working fine I just think this issue happened when I updated my app. Please help as it is helpful to know what zone is watering and how far along it is…
Mac Address: 44:67:55:03:68:d2Spread the love!June 14, 2018 at 7:24 pm #3277ebartoneParticipant
I have this problem as well….
🙂Spread the love!June 15, 2018 at 7:28 pm #3326
HELLO jblack888 & ebartone, I’VE UPDATED YOUR TIMERS FIRMWARE, that should fix it. however you may want to update your Wi-Fi settings too. Please let me know if you have any further issues.Spread the love!June 17, 2018 at 4:49 am #3428
I am having this problem as well. Status shows Zone 1 with 0 seconds left even if other zones are watering.
I have deleted and re-installed the app, same issue. Also reset-wifi settings.
thanks.Spread the love!June 18, 2018 at 5:16 pm #3491June 18, 2018 at 7:36 pm #3503
Thank you that seems to have fixed it. Is there a way to get firmware updates automatically so we always have the latest, or notified that a new update is available? Perhaps the app or unit itself can check on a regular interval?Spread the love!June 18, 2018 at 9:18 pm #3515
They should update automatically when a new version is created and pushed out to us. You timer would just need to be connected o the internet. I believe your timer was still on debug which is the default that all of out timers are shipped out with. So your timer bust have been installed after the last update.Spread the love!June 25, 2018 at 4:22 am #3920
Well it looks like that firmware update from 0031 to 0032 held for a few days, but checking tonight the app now is back to showing zone 1 running with 0s left on the timer, when another zone is actually running. Any ideas?
Firmware ver 0032
iOS app ver 1.7.25 (442)
thanks, KenSpread the love!June 26, 2018 at 8:24 pm #3981StevenParticipant
kgambon, as long as the timer is running how it is supposed to that may just be a display issue with the app, please look for an update (1.7.26) that is coming out soon which should resolve this issue.Spread the love!July 25, 2018 at 2:53 pm #5148austinkayParticipant
I am having the same problem with the app displaying zone 1 has 0 seconds remaining while it has been running zone 5. It won’t shutoff unless I stop it in the app. I’ve had zone 5 run for almost an hour.
MAC: 44:67:55:01:7B:73Spread the love!July 25, 2018 at 6:07 pm #5168
hello austinkay, I’ve updated your firmware for you. So does it still cycle normally though all of your zones? it’s just stuck showing zone one is watering, and then never shuts off after zone 5?Spread the love!July 26, 2018 at 1:35 am #5192jmarbleParticipant
Same problem as others above here is my details 44:67:55:03:4C:84. My app version is 1.7.26 (450). My firmware is 0023. My timer comes ON as it should and goes through the zones. However, in the app is shows station 1 and 0 seconds left. If I manually turn on zones the app works fine but whenever it is automatic it always shows the station 1 and the orange circle. I have reset the WiFi connection several times and I have logged out of my account and reinstalled the app as well.Spread the love!July 26, 2018 at 5:04 pm #5214
Hello jmarble, your firmware and app version at currently up to date. Try unplugging your ribbon cable for about 5 seconds, and then factory reset your timer (you wont loose your programming, because it’s set in your app as well). If your issue continues after that please let us know.Spread the love!July 31, 2018 at 4:06 am #5440jmarbleParticipant
I have pulled the ribbon cable and I have done a reset on the timer itself twice. I then waited for the sprinklers to turn ON at 7:00 PM and they never did. So I manually ran a few zones using the app and they worked as designed. So I reset the timer again and waited till today. Now the sprinklers came on automatically and it is going through the zones but in the app the original problem has come back which means the screen is stuck on zone 1 and just an orange circle. There is also a letter that looks like there are several letters on top of 1 letter that is just to the left of blue zone 1 circle that is just below the orange circle.
JMarbleSpread the love!July 31, 2018 at 8:43 pm #5467Josh WheelerKeymaster
I’m stepping in for Ryan now, unfortunately he’s no longer with Orbit, school thing.
I’ve pushed the very latest firmware release (v37), which is still in Beta, to your timer to see if this resolves this issue, there were some status issues that were resolved in this so we’ll see if it includes your timer’s issues.
Keep us posted and if you run into any other issues for sure let us know and we’ll get right on it.
Thank you!Spread the love!
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