Community Home Community B-hyve Indoor Underground Timer B-Hyve goes dark every 1 to 3 days

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  • #72023
    futurepush
    Participant

    Hey Guys,
    my B-Hyve goes off line every 1-3 days pretty much from the beginning 3 months ago. It only comes back to life if I unplug it and plug it back in. Makes a timer pretty pointless. Is this something where an update would help?

    MAC: 44:67:55:40:8D:BD
    Firmware: DEBUG-0013
    Hardware: WT24-0001

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    #72027
    Josh Wheeler
    Keymaster

    FUTUREPUSH

    I updated the firmware on your timer, this should help with connection issues.

    Let us know if you still have any problems.

    Thank you!

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    #72040
    Randall Fosler
    Participant

    I am having a similar problem since I believe an automatic firmware update was done. It keeps dropping the WIFI connection weekly where it never did previously. I’m on vacation and now cannot manually water a zone with new grass seed planted.

    I don’t know if I have the current firmware or not. Can you confirm if it needs updating? Thank you.

    Firmware 0038
    Hardware. WTG25G2-0001
    MAC – 44:67:55:03:0E:62

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    #76508
    Stephen
    Keymaster

    @RandallFosler Your timer is currently on the most up to date firmware. If you are still experiencing disconnects, then I think the timer may need to be replaced. We would need you to reach out to us via email at [email protected] and one of our agents can get this taken care of for you.

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