Community Home Community B-hyve Indoor Underground Timer B-hyve Indoor Underground Timer Seems to run at random

Viewing 4 posts - 1 through 4 (of 4 total)
  • Author
    Posts
  • #78050
    Eric Scoggin
    Participant

    My B-Hyve 8 station indoor timer is running the sprinklers even though the program is set for a totally different time AND it is on Rain Delay. The timer was on rain delay today and did not run the smart water program at 6:00 AM (this was the correct behavior). For some unknown reason at roughly 4:00 PM it started to run the program through the cycle. While it was running the B-Hyve app and online did not show the program was running. What the heck? Why would this happen? Is there a problem with the B Hyve that would cause the program to run with no communication with the app or website?

    I’ve had this product for just over 60 days now. I thought I liked it. This is a very bad sign. Can anyone help?

    Thank You

    Spread the love!
    #78102
    Stephen
    Keymaster

    @eric_scoggin please provide me with your MAC ID and I’d be happy to take a look at this for you.

    Spread the love!
    #78112
    Eric Scoggin
    Participant

    Stephen – thank you! I sent the MAC in a reply to your email. Will you get it that way?

    Spread the love!
    #78115
    Eric Scoggin
    Participant

    Hi Stephen – thank you for your efforts – Tried to send MAC by email and failed.

    MAC address: 44:67:55:40:58:09

    Suggestion/feedback/constructive, well meaning criticism for Orbit:
    – It is very cumbersome to access this user forum. When I’m logged into my bhyve app this forum is invisible. When I log into the forum, it breaks the link to the thread I’m trying to access.
    – I would have preferred to provide my MAC address by email. Maybe it is harmless data, but with all the hacking and fraud these days, I’d rather not have that info posted so publicly. When I tried to provide it by email, I learned your return address is “no reply”.
    – I really like this product, but the issue I’m having seems like a pretty major bug. I’m likely to return this unit before the 90 days are up at the store where I made the purchase. I hope you can fix this bug and improve your reputation.

    Best,
    Eric

    Spread the love!
Viewing 4 posts - 1 through 4 (of 4 total)
  • You must be logged in to reply to this topic.
Spread the love!