When opening the app on an iphone it just spins and have deleted/reinstalled with same issue. I have an Ipad running IOS 18.3.2 with an older version of the app and I am having no issues.
Had the same problem. The solution (on my iPhone) was to go to settings, notifications and toggle ON Allow Notifications for the B-hyve app. Easy-peasy.
It sounds like the iOS 18.3.2 update may have caused compatibility issues with B-Hyve. Have you tried reinstalling the app or checking for firmware updates? Sometimes, resetting network settings can help. Hopefully, Orbit addresses this soon—especially with holiday hours making support responses slower!