Community Home Community B-hyve Smart Hose Faucet Timer Bhyve doesnt work for c***

Viewing 5 posts - 1 through 5 (of 5 total)
  • Author
    Posts
  • #5988
    itsthatsguy
    Participant

    So i have 4 of these timers, they worked fine for 1 week. Now i have several problems to report, as BHYVE wont answer there technical support phone line, or live support. It seems we have no support at all.

    1. No API
    2. Timers constantly lose connection, and wont allow me to update programs
    3. Timers forget they have programs (i can click on the home page and it says no watering scheduled, but then i click the programs page and there are active, scheduled watering cycles, in said zones)
    4. Timers are supposed to remember there cycles in the event of disconnection, however my lawn, rose bushes and garden, are all dying now, somewhere around $2,000 USD of plants are gone because Bhyve cannot remember its cycles and does not continue in the event of disconnection as advertised. The manual button for water does not work either, meaning i have to literally uninstall the system to water my stuff.
    5. Remote manual water doesn’t work as the system just says “Timer is taking too long to respond”

    All of my timers report full Batteries, as well as wifi coverage, i have a wifi hub, and a modern AC1750 netgear router.

    Obviously the product is worth no more than a hose plug or cap, because all it does, is stop water from EVER FLOWING. I WOULD NEVER RECOMMEND THIS TO ANYONE. Its pretty much worthless unless they were to say, push a firmware update or app update, but the product is quite clearly to me, unsupported, and unfunded in terms of development and software.

    Spread the love!
    #6087
    Stephen
    Keymaster

    @itsthatsguy I apologize about the issues you’re having with your timer. I would like to take a look at it and work with you to get it up and running again. If you could contact us at [email protected], we should be able to get these working again.

    Spread the love!
    #15551
    monte0607
    Participant

    Can someone help me with my connection issues. My controller won’t connect to my WiFi. It was working for several weeks and now it stopped.

    Spread the love!
    #15565
    monte0607
    Participant

    44:67:55:40:A9:16

    Spread the love!
    #64368
    Stephen
    Keymaster

    @Monte0607 I show that your timer is now re-connected, but it was on an older firmware. I have updated the firmware, please let me know if you continue to have issues.

    Spread the love!
Viewing 5 posts - 1 through 5 (of 5 total)
  • You must be logged in to reply to this topic.
Spread the love!