- This topic has 4 replies, 3 voices, and was last updated 2 years, 6 months ago by .
Viewing 5 posts - 1 through 5 (of 5 total)
Viewing 5 posts - 1 through 5 (of 5 total)
- You must be logged in to reply to this topic.
Spread the love!
Community Home › Community › B-Hyve Indoor/Outdoor Timer › Cannot login into Android app
Tagged: Log in problem
I have always gotten the add device screen when starting the app but have always been able to hit back arrow and then log in. Now whenever I hit back arrow it closes out the app. I cannot log in to control my devices.
I have tried restarting my phone and reinstalling the app. The app works on my tablet but not on my Android phone.
Hello edd0316, Could I have your timers mac address to try and take a look at your account? Thank you.
EDD0316 I am having the same issue. Have you been able to fix it ? I was able to set the app and the timer about 3 weeks ago, but now every time I open the app it takes me to “add device”. When I hit the back arrow on the top left corner it takes me to the main screen on the phone. I have try to uninstall and re install the app, but nothing changes.
hello Are you using an android device? is so try decreasing your font size and then see if your able to see the sign in option.
I called customer support and spoke to them about this. After a couple of days, they patched the app and now it is working fine.