Community Home Community B-Hyve Indoor/Outdoor Timer Cannot program or use manually. Screen jumps to all characters

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  • #2796
    Ron Oliver
    Participant

    Screen displays all characters and words at the same time, then jumps back to normal. When we attempt to use it is repeats that pattern I can start a zone via my phone app.

    MAC:44:67:55:00:41:57

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    #2824
    Ryan
    Participant

    @Ron Oliver, I’ve updated your firmware so that will help with any future issues. you will want to try doing a factory reset on your timer to fix the display, you may also want to update your Wi-Fi settings while your at it. To do so set to off mode and hold down the reset button until all functions display and it reverts to auto mode. You may also want to try power cycling your timer for a short time, while it is unplugged you can unplug the grey ribbon cable for around five seconds and plug it back in.
    If after all that you still cannot get it to display properly please either email us at [email protected] or call us though our support line for further assistance.

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