Community Home Community B-hyve Underground Changing SSID

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  • #83383
    madbrain
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    I am changing SSID and password at home for security reasons. I have moved over most of my devices. The Orbit B-hyve is one of 2 remaining devices I have not been able to move over. I’m using the Android app on a Samsung Galaxy S22 Ultra.

    With the device still connected to the old SSID, the option to Update Wi-Fi settings did not do anything.
    With the old SSID now disabled, and the device disconnected from Wi-Fi, I see the option “Control via bluetooth”, but it also doesn’t do anything.

    What am I supposed to do ?

    #83442
    madbrain
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    Anyone ? It’s been offline for nearly a month because I can’t change the SSID.

    #83494
    B.Hyve-Jiiism
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    I guess no one from Orbit is monitoring the Community. Typically, the companies allocate their experts to monitor and answer Community questions, at least when no one else responds. Not being a technology company to run an online community or website, I guess they don’t seem to understand how to take care of these customer service concepts. 🙁

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