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  • #4206
    jetwhite
    Participant

    My controller does not stay connected to wifi and now my run time scheduled is set on my phone app and physically on the controller for 20 minutes, but actually runs for 38 minutes. How can I correct these problems?

    Also, can you please reset my firmware?

    Mac address; 44:67:55:00:15:3C

    Firmware ver:0031

    Hardware ver: wt25-0001

    Thank you very much !!

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    #4316
    Ryan
    Participant

    Hello jetwhite, in order to update your timers firmware it needs to be connected to internet. For your watering issue I see that your a program (grass) is scheduled to water station 2 and 3 for 20min. However there are 2 start times entered for that program meaning that both stations will water twice for a total of 40min. So deleting one of your start times should fix that issue. As for not being able to connect to Wi-Fi there are a few things you can try. If you haven’t already tried updating your Wi-Fi settings then please do so. If you have and it didn’t work try factory resetting your timer (not deauthorizing it), and then unplug the ribbon cable for about 5 seconds. After plugging the ribbon cable back in proceed to update your Wi-Fi settings. If you need any assistance with these steps or it still won’t connect please let me know, and i’d be happy to help. Have a great day!

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