May 11, 2023 at 8:03 pm #81443YardTecParticipantPoints: 4::
Thank the ones posting about the Bluetooth issue. I was able to use my older iPad to load the firmware.
But one of the timer read 41% battery life with new batteries. If I pull the battery tray and put it back in, it will go to 100% until I change menu pages. Then it pops back to 41%. Not sure what that bug is. But it works…May 11, 2023 at 8:12 pm #81444msaurer10ParticipantPoints: 10May 11, 2023 at 9:47 pm #81445Hercule PoirotParticipantPoints: 4::
I created an account to post that it is hard to believe to what has just happened. Thousands of 21005 devices have been bricked it looks like. Everybody who tried to access one in the last few days. Mine is blinking bluish white, just like all of yours, and refuses to update the firmware. iOS did not work, as expected. But my old Samsung S7 did not work either.
Basically, this sort of “firmware update” is a diversion. A virus that has killed a lot of devices.
I see that many managed to get hold of a human on Orbit support. I wasn’t so lucky. Only chatbots for me.
It would be prudent for Orbit to reach out to everybody who owns a 21005, warn them about the situation and explain what the company is going to do about this. This smells like a class action lawsuit to me. This is just crazy.May 12, 2023 at 6:31 am #81446::
Thank you to all the posters keeping everyone informed. I am a new customer this week and have had the same issues. Not a great first impression, but I have heard good things previously so I am hopeful this is just unlucky timing for me.
I created an account to follow this thread for updates, but wanted to say thanks.May 12, 2023 at 9:51 am #81448CWK125ParticipantPoints: 4::
I have 7 older timers from last year and the year before. I don’t dare touch them now because they are still working based off what I had setup last year. Two new I bought are blinking flashing with this firmware update issue. Amazon will send two more so I am not worried about that.
Last year I had 1 of my 7 stop working. Simply would not open the valve even when the device worked. Warranty worked pretty well, they just give you a code and you order a new one from their site for free with free shipping. So they replace it without issue.
Hopefully they will push a fix. I chatted with support and they said Saturday they would push the fix. But who knows, I won’t try to setup the new ones or return old ones until we get a fix.
Good luck everyone!May 12, 2023 at 7:31 pm #81452mS87ParticipantPoints: 3May 12, 2023 at 7:58 pm #81453May 12, 2023 at 8:16 pm #81454May 12, 2023 at 8:27 pm #81456May 12, 2023 at 8:28 pm #81457May 12, 2023 at 8:28 pm #81458danaParticipantPoints: 13May 12, 2023 at 9:36 pm #81459May 12, 2023 at 9:56 pm #81460danaParticipantPoints: 13May 12, 2023 at 11:44 pm #81461txwyy123ParticipantPoints: 3May 13, 2023 at 8:56 am #81462
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