Community Home Community B-Hyve Indoor/Outdoor Timer Firmware Update: Fails to connect

Viewing 6 posts - 1 through 6 (of 6 total)
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  • #77014
    TimTDP
    Participant

    When I open the B-Hype app on my phone, I am told that a firmware update is required.
    But the connection (which I am not sure) fails
    How do I do the update?

    MAC Address: 44:67:55:01:ae:bb
    Firmware Version: 0032
    Hardware Version: wt25-0001
    Wi-Fi Version: 1.6.4

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    #77016
    Jim90710
    Participant

    I’m having the same problem:
    MAC 44:67:55:01:1B:5B
    Firmware 0032
    Hardware WT25-0001
    WiFi: 1.4.0
    No Bluetooth connection

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    #77025
    TimTDP
    Participant

    Where is B-Hyve support?

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    #77027
    getwyred
    Participant

    I had to call them

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    #77038
    Mark Ruberg
    Participant

    Same problem does not seem to connect, would like to update firmware though…
    MAC: 44:67:55:01:8E:6E

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    #77041
    TimTDP
    Participant

    Just got this from another B-Hyve support lady I know:

    The issue has been resolved in an app update, so the customer should just have to update their app. There isn’t actually an update in the timer, so the message they were receiving was incorrect.

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