Viewing 4 posts - 1 through 4 (of 4 total)
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  • #2027
    Lcav
    Participant

    I sent an email last week and started a thread on Friday but have not had a response in regards to our timer not connecting to the network. From what I’ve read on this forum it looks like we need our firmware updated? Can someone please assist?

    Model # 57950
    44:67:55:00:ED:0D

    Thanks

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    #2062
    Ryan
    Participant

    hello lcav, we cannot update your firmware if your device is not connected to Wi-Fi.

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    #2072
    Lcav
    Participant

    I believe it is connected WiFi, but not the network?

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    #2083
    Ryan
    Participant

    It is showing it is not connected, so we cannot update it. if the Wi-Fi symbol is solid flashing it is not connected at all. if it has an exclamation mark that means it’s connected to your router, but not your network/actual Wi-Fi.

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