Flood Sensors

[nvordie]

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Is anyone else having issues with the mobile app listing you device disconnected in the phone app but it’s connected and working in the tablet app?

[Chuck]

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I get e-mails almost daily about these devices being disconnected. They’re both about 15 ft from the receiver. It makes me wonder if I can actually rely on them. I don’t push notifications from the app on my phone, so can’t compare between the app and e-mails, or app on a tablet.
I just checked the app and it says last sync was today, last connected 2 days ago and currently disconnected. I’ve pretty much given up on these devices.

[tewindle]

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I find many of the same issues, what I have noticed is the range is about 15 to 25 feet from hub to sensor to report accurately. My solution has to add another hub to shorten the distance. I also do NOT have faith that they will report in an actual case where it would be needed. Good idea, but poor execution of the sensor and the hub connection.

[nvordie]

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The only way I have found to fix the issue is to disconnect the sensor, remove the battery and then reconnect it. At the price they charge I would think they could hire better IT people to upgrade and keep the app working.

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