Community Home Community B-hyve Smart Hose Faucet Timer Incorrect Watering History

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  • #1936
    nelhenry
    Participant

    I have two faucet timers. For the first one, if I go to settings >watering history in the iPhone App, it is correct up through this morning. In the calendar section, it shows manual runs for past dates.

    For the second, it is incorrect and the watering history stops on April 12th 2018. The calendar section shows future waterings, but doesn’t show anything for previous days.

    How can I get this corrected?

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    #1943
    Ryan
    Participant

    Hello nelhenry, you will first want to try and update the firmware. In the app under settings>devices>select your second timer> then firmware update. You could also try re-pairing your timer. pairing mode is achieved by pressing the bhyve button fived times in rapid succession.

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    #2033
    nelhenry
    Participant

    I tried updating the firmware. It went through the entire process, then said it failed. Now the hose timer is completely unresponsive. It won’t even light up.

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    #2089
    Ryan
    Participant

    Try pulling the batteries out and then keep trying to repair it.

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    #2364
    nelhenry
    Participant

    The unit was bad. Sent in for a replacement and now this is working properly.

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