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  • #77112
    Tiggerito
    Participant

    I initially connected my hub and timer, no problems.

    But when I connected the timer up to the water it no longer was responding.

    I tried lots of things, removing resetting etc. The state now is:

    Hub – Reset. flashing blue. No longer showing on my WiFi network.

    Timer – Reset, red, blue then blank.

    I can see both devices on bluetooth.

    The app is stuck in initial setup. I select the hub + timer option. It can’t find the hub. I can;t go any further.

    I put the timer in pairing mode and tried to add it via the app selecting just timer. error message: This device may be associated with another account.

    The website shows the hub but not the timer. No options to do anything there apart from reset the hub, which I tried.

    Hub: 44:67:55:21:5f:e6
    Timer: 44:67:55:12:C5:3A

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    #77227
    Stephen
    Keymaster

    @Tiggerito I show your hub and timer are now connected, are you still having issues with this?

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    #77255
    Tiggerito
    Participant

    I eventually got response from your support that pointed me to an Australian dealer that does the support here. He fixed the connection quickly. Pity it was so hard to get a response in the first place.

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