Community Home Community B-Hyve Indoor/Outdoor Timer Lost WiFi, can't get it back

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Viewing 4 posts - 16 through 19 (of 19 total)
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  • #3615
    Ryan
    Participant

    Sometimes just power cycling our timer can fix the connection. Here is a list of a few things you could try should you timer be unable to connect to internet.

    If your timer looses connection there are a few different thing you can do.
    1. reset the device connection
    2. update the Wi-Fi settings
    3. Factory reset the timer and try updating the Wi-Fi settings
    4. power cycle your timer, then while it is unplugged you could unplug and re-plug the ribbon cable back in. and then if needed Factory reset the timer and try updating the Wi-Fi settings
    5. reset your router. power cycle your timer, then while it is unplugged you could unplug and re-plug the ribbon cable back in. and then if needed Factory reset the timer and try updating the Wi-Fi settings
    6. If the Wi-Fi symbol is display an exclamation mark it is connected to your router, but not receiving internet. those are issues not with the timer. If the suggestions above don’t help you will need to contact your ISP.
    7. If it doesn’t connect after all of that or it didn’t connect and there was no exclamation mark then please contact our product support line or email us for further assistance.

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    #5605
    gregmc
    Participant

    I did what Tony Colorado did, power down router and timer and removed battery. Showered and then powered up the router then the timer. It connected right up. If it fails again in a few days I’ll post another reply.

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    #5641
    skiyewtah
    Participant

    I cannot get my device to go into pairing mode. I’ve reset it several times, unplugged the ribbon, taken out the small watch battery, deauthorized the timer… nothing.

    MAC is 44:67:55:00:CC:37

    PLEASE HELP!

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    #5645
    gregmc
    Participant

    To reset your timer back to factory settings:

    Turn the timer to the OFF position by rotating the dial.
    Open the front panel and press the reset button for 10 seconds
    This will erase all programming and set the timer back to it’s original settings. This will also put the timer into pairing mode.

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