Community Home Community B-hyve Smart Hose Faucet Timer Manual rain delay not working via WiFi

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  • #76934
    kathdan76
    Participant

    Hi
    I recently purchased two water faucet timers with a wifi hub. I have connected them and was able to test them fine. However, I can not set a manual rain delay for my programs, I have turned smart watering off, but when I select a rain delay of any time period, it does not work and if I navigate away from the screen in the app and then come back the program is still set to water at the original time and day.
    I have also noticed my hub firmware is out of date it is version 22. The MAC Address of the hub is: 44:67:55:21:5C:99
    Any help would be appreciated.
    Thanks

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    #77000
    kathdan76
    Participant

    This was resolved by contacting support (online chat) and they pushed the Hub firmware update. The current version is 0030 for the hub and 0041 for the timers.

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    #77079
    joshbish
    Participant

    I have the same issue but my hose timers are already on v41. Setting a manual rain delay works fine on my Indoor Timer just not on my hose timers.

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    #77114
    joshbish
    Participant

    Any thoughts on this? The MAC address of one of my timers is 44:67:55:10:1D:B8.

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    #77115
    joshbish
    Participant

    It looks like if I connect via Bluetooth the rain delay works but if I try to set the delay through my hub (Indoor Timer) then it doesn’t take.

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    #77228
    Stephen
    Keymaster

    @joshbish thank you for bringing this to our attention. This is due to the connection between the Hose Faucet timer and the Indoor Timer. We are working on a firmware fix for the Indoor timer that will resolve this issue.

    For now, your best bet would be to control the timers via Bluetooth whenever you want to do a manual rain delay

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    #77568
    joshbish
    Participant

    Any update on the fix for this?

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    #77619
    Stephen
    Keymaster

    @joshbish we are still working on this and we are hoping to have a new firmware for the Indoor timer that will resolve this soon.

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