Community Home Community B-hyve Smart Hose Faucet Timer Mixed settings – 2 timers – 1 runs perfectly, other requires manual start

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  • #79001
    carpetryd
    Participant

    Having an issue thats sort of annoying. All timers functioning with manual intervention and reporting appropriately. However, one timer will not run it’s schedule (ever). I’ve tried matching settings and everything looks correct. Swapped batteries, confirmed time drift isn’t an issue by connecting to timers via bluetooth. Any other ideas?

    Setup details ==

    HUB:
    MAC: 44:67:55:20:07:25
    Firmware Version: 0030
    H/w Version: BH1-0001

    HOSE_TIMER1: (works as expected)
    MAC: 44:67:55:10:E1:6B
    Firmware Version: 41
    H/w Version: HT25-0000

    HOSE_TIMER2: (only works manually)
    MAC: 44:67:55:10:74:67
    Firmware Version: 41
    H/w Version: HT25-0000

    Are we supposed to be able to control these devices on my.orbitbhyve.com or only available via the phone app? Just curious, b/c I see my device group and the timer that has the schedule that runs there, but not the other.

    Thanks,

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    #79002
    tombammann
    Participant

    Hi Carpetry D, I can’t answer your first question.

    As for my.orbitbhyve.com, it used to be quite different than what it has (not) been this year. This year, at some point, all my devices on my.orbitbhyve.com just disappeared, and now for the very first time, I see finally a schedule appearing which integrates all of my 5 faucet devices, which is 80% the same as the schedule of each device according to my phone app. Long story short, they’re updating my.orbitbyhve.com it would seem, but Orbit have given no notice that they’re doing this, nor that they’re doing it live and that we should expect it to be completely non-functional. They seem to have very little regard for us users, and are not at all keeping us updated. It’s a bit bizarre.

    Incidentally, you may be interested to also explore https://techsupport.orbitbhyve.com/ which appears as a new interface in development, or so I read elsewhere on the forum. Between the two websites and the app, I have different schedules appearing on all three. Completely bizarre. I’m getting the impression and so are many others on this forum, that Orbit have literally abandoned us.

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