Community Home Community B-Hyve APP Forum Mobile app and my.orbitbhyve.com not in sync?

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  • #3274
    Whyser
    Participant

    Aside from my other issue (https://orbitcomm.wpengine.com/topic/unable-to-add-device/), I found that when I log into https://my.orbitbhyve.com/, the devices set up there only shows my BHyve hub (MAC: 44:67:55:20:3B:18; Firm: BH1-0001; Firmware Version: DEBUG-0017; Hardware Version: BH1-0001) and NOT my Water timer (MAC: 44:67:55:10:67:28; Firmware Version: 32; Hardware Version: HT25-0000) that is on my mobile app.

    I also found that the calendar schedule on my app was also different from the website.

    Any idea why these are not in sync?

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    #3305
    Ryan
    Participant

    That site is old and no longer in use, and will only display one device. you could try our new beta site https://techsupport.orbitbhyve.com/#/

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