Community Home Community B-hyve Smart Hose Faucet Timer Multiple Notifications per watereing event

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Viewing 5 posts - 1 through 5 (of 5 total)
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  • #3975
    Marotta
    Participant

    I seem to be receiving 2 or more push notifications per watering event. Some times just 1. Sometimes as many as 5!
    Most often I get 2 notifications, timestamped 1 second apart, per watering event.

    Is there a way to fix this?

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    #4032
    Ryan
    Participant

    @Marotta, You may just need a firmware update. could you please just provide us with you mac address to check? Thank you.

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    #4060
    Marotta
    Participant

    OK. Since I am not up at that property and everything is working (except for the multiple notifications) I don’t want to mess with anything right now. I’ll be up there on Friday night and will send MAC addresses then. That way, if teh firmware upgrade causes watering to not happen, I will be there to adjust or fix as needed.

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    #4193
    Marotta
    Participant

    I am on property this week. I feel more comfortable changing firmware because I am here to manually reset of needed. Here are my MAC addresses and current firmware levels:

    WiFi hub – Dunelawn Hub – MAC 446755206187 – Hardware: BH1-0001 Firmware: DEBUG-0017

    Hose Faucet Timer – Dunelawn Patio Drip Irrigation – MAC 446755108de9 – Hardware: HT25-0000 Firmware: 32

    Hose Faucet Timer – Dunelawn Front Lawn – MAC 44675510a743 – Hardware: HT25-0000 Firmware: 32

    When I try updating firmware on both Hose Faucet timers I get a message back:
    “Update Skipped: Firmware is already up to date”

    I can’t seem to update firmware on the WiFi Hub – there is no selection to do that in the app.

    What can we try next?

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    #4213
    Marotta
    Participant

    All is good now. After attempting to update SW on all three devices, I lost Wifi connectivity. Rebooted the hub (unplug, wait, plug back in) and all is fine now. Getting just one notification per watering event.

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