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Community Home › Community › B-Hyve Indoor/Outdoor Timer › Never got it working and on hold for long time
Tagged: not working
Since I installed the timer, I was never able to pair it with the app and gave up.
Since I now have new router, I thought I will give it another try but nothing still works
I have reset the device, tried to go into pairing mode but still do not see the network
When I press “Reset” button, pair word comes up on the screen and then goes back to off
Nothing.
I have been trying to call support and am on hold for half hour.
What do I need to do?
Giving up on the call
Trying Live Chat but looks like that is also dead. Nearly waiting for 5 min. Let me see how much desperate I am to get this working
Mankind at its most desperate is often at its best.
When things are desperate, there is no need to pretend that everything is beautiful.
1 more min and I will reach 10 min wait on chat. Now I feel OK that if I have to wait this much on LIVE CHAT, more than half hours was ok on the phone to be holding it and listening to some aggravating calming music and contemplating on my life choices and sprinklers
Giving Up on LIVE CHAT, think it is dead. Oh my life
I did live chat on Newegg a couple weeks ago about one of my orders and it took 4 hours; could be worse.
@NSB7, please contact us at [email protected] and we’d be happy to assist you with this.