Community Home Community B-hyve B-hyve App New B-Hyve System – Replaced RainBird

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  • #81541
    BCAZ1327
    Participant
    Points: 11
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    I just replaced a Rainbrid irrigation device. NOTHING works with my new B-Hyve timer. I made a big mistake buying Orbit. The IOS app does not work, neither does the timer

    #81542
    Jake
    Keymaster
    Points: 8
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    We are aware of the issue and worked diligently on a fix. You should no longer be seeing this issue.

    #81545
    BCAZ1327
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    Jake, would the issue you’re dealing with cause my brand-new b-hyve timer from pairing with by iPhone app?

    #81546
    Jake
    Keymaster
    Points: 8
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    Yes, this issue caused several different connectivity discrepancies but our engineering team is working diligently to correct this.

    #81547
    BCAZ1327
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    Ok. Let me know if I can help. Maybe try CTL-AlT-DEL. 😉

    #81551
    BCAZ1327
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    Jack, how will users be notified when the problem is fixed?

    #81553
    BCAZ1327
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    Jack, I still cannot pair my b-hyve timer to my iPhone app.
    – I tried deleting the app then reinstalling
    – I’ve powered cycled the timer
    – I’ve removed the battery from the timer then powered cycled
    – I’ve attempted a “pair” by selecting “off” then pressing in the knob then pressing the reset button

    Nothing works.
    I even tried to pair via the WiFi but I do not
    See the orbit timer SSID described.

    What the heck am I doing wrong?!

    #81782
    gkissell
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    Points: 20
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    It is now June, connectivity problems continue. An update on this would be nice.

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