Community Home › Community › B-Hyve APP Forum › No Control on App over Wifi
Tagged: app not working, manual watering
- This topic has 14 replies, 10 voices, and was last updated 2 years, 8 months ago by
Stephen.
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AuthorPosts
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May 18, 2018 at 1:33 pm #1932
mechbat
ParticipantHi,
I am unable to turn on any zones through app on wifi for manual watering. App says “timer is taking to long to respond”.
MAC: 44:67:55:02:B2:8D
Please help.
Thanks.
Spread the love!May 18, 2018 at 1:47 pm #1933netdude707
ParticipantSame problem I am connected but when testing zones nothing happens the app thinks it it running.
Spread the love!May 18, 2018 at 2:03 pm #1934schuter
ParticipantI am experiencing the same issue(s) when attempting manual watering from the app on my iPhone and receive the following error:
“Device is taking too long to respond.”
I just paired the controller last night. The controller is located within a foot of the wifi access point in my garage.
When I run a manual watering from the controller, the app on my iPhone correctly notifies me when the manual cycle is complete.
Orbit please fix these issues.
Spread the love!May 18, 2018 at 4:43 pm #1941James W
ParticipantI am experiencing the same issue(s) when attempting manual watering from the app on my iPhone 8 and receive the following error:
Device is taking too long to respondif i manually start watering the status will show up on the phone
Please advise on resolution
Trouble shooting already completed
Reset and reconnected Wifi etc..Spread the love!May 18, 2018 at 5:47 pm #1954Brantone
ParticipantI had been booted from both online and app login … attempting to login threw “not valid” error, even trying to reset threw “email not found” (both login & password were 100% as I’m using password manager).
Just not when attempting again, it worked.
I suspect their servers had issues.Spread the love!May 18, 2018 at 6:10 pm #1956mechbat
ParticipantSupport,
Thank you! It’s responding now.
Spread the love!May 18, 2018 at 7:07 pm #1963Ryan
ParticipantHello everyone, thank you for all of your feedback. Just letting you know there doing some maintenance in the server so there will be a few issues like this until it is back up and running. Again thank you all for your patience, and we’re sorry for any inconveniences this may cause.
Spread the love!May 19, 2018 at 12:32 am #2007James W
ParticipantThank you started working today and seems to be working well using app
Spread the love!May 21, 2018 at 2:09 am #2041rajeevc
ParticipantSupport, I am still unable to turn on any zones through app on wifi for manual watering. App gives the following error “timer is taking to long to respond”. What do I need to do to get it working? Tried pairing and repairing and also connecting and disconnecting via Bluetooth.
Spread the love!May 21, 2018 at 2:14 am #2042netdude707
ParticipantI have found it works through the remote control option.
Spread the love!May 21, 2018 at 1:47 pm #2048einstein
ParticipantI noticed I had control when in my manually scheduled. However, when I turn on the full smart watering and disable my manual schedules, then I am unable to do a quick TEST of the zone anymore. In my testing I got control back when I switched back to manual watering schedule.
When I have the issue I get the same messages you guys are reporting. I got it last night, so it doesn’t appea r to be fixed for me.
Spread the love!May 26, 2018 at 4:56 pm #2276Tazman4u
ParticipantI am experiencing the same issue when attempting manual watering from the app on my Samsung Note 8 and receive the following error:
“Device is taking too long to respond.” Note: I also get this same message from my online control via Windows 10 using Google.
I just paired the controller last night. The controller is located within a foot of the wifi access point in my living room.
I can run a manual watering from the controller, but not from my Android phone or Online.
Spread the love!May 26, 2018 at 5:05 pm #2277Tazman4u
ParticipantThank you for choosing Orbit Irrigation
10:02:17 a.m.
We are currently closed. Our normal business hours are M-F from 8:00am-6:00pm central time. Please try again during business hours.TOO BAD Our Lawns and other watering don’t work Monday-Friday as this would be a perfect match!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!
Spread the love!May 26, 2018 at 6:08 pm #2278Tazman4u
ParticipantI think I will take my 6 station unit back and keep taking them back until I find one that works.
Spread the love!May 31, 2018 at 3:15 pm #2402Stephen
KeymasterIf you are still experiencing issues with the timer and its saying “timer taking too long to respond”, please email us at [email protected] with your MAC ID and we’d be happy to assist you. There isn’t one single step to resolving this for every person, so I would like to troubleshoot with each of you individually.
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