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Community Home › Community › B-Hyve APP Forum › Not able to register a new timer
I installed the Bhyve timer and it is connected to my wifi, however the app states that the device has already been registered to another account and will not let me continue. It is a new device and did not appear to be previously installed.
Hello Jevans, please provide me with the MAC address you’re seeing these issues on and I’d be happy to take a look at this for you.
i have the same problema with my new timer the mac number is 44:67:55:02:7C:B6
Hello Bocho2203,
I will reach out to the account that currently has this timer to see what I can do about this situation, thank you for your patience.
Hi Stephen.
I am having the same issue with my indoor timer. Could you help me with it as well?
The IP is: 44:67:55:40:65:9F
Thanks
Hello Chach995, please contact our product support line or, email us for further assistance with your issue. Thank you.