Community Home Community B-Hyve Indoor/Outdoor Timer Not connecting to WiFi

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  • #77468
    babaks
    Participant

    Went to turn on the sprinkler timer, got notified that it is not connected to WiFi.
    Did the entire unplug from power, put timer to OFF and press RESET.
    when in Paring mode, my phone can find it and connect to it. It finds my WiFi and after entering the password, the timer show OFF and never connects to my WiFi. I have had this timer for 2+ years and this is the first time I have issues. My router has not changed.
    MAC is 44:67:55:00:AF:6D

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    #77565
    Stephen
    Keymaster

    @babaks It sounds like that timer may need to be replaced, I’d like to get a replacement timer sent out to you. Please reach out to us at [email protected] with the MAC ID of your timer and your telephone number/mailing address. We’d be happy to get this replaced for you.

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