Community Home Community B-hyve Underground Orbit 57995 B-hyve XR Smart 16-Zone Controller – Unable to change Weather Statio

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  • #81868
    japayne
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    I have a new XR smart controller and when I attempt to change the weather station the application crashes. I used another phone with a new install of the application and it still crashes. I’ve contacted support and it appears that they too can replicate the issue. I’ve asked if and when they are going to fix the issue and have not heard anything back. I also have two 12 zone smart controllers and I can change the weather station on them without any issue.

    #82165
    COSBruin
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    I have a model 57946 and cannot change the weather station through the app. I have deleted and reinstalled the app with no change. Any progress on fixing this issue?

    #82166
    japayne
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    This is the information I recieved from the manager.

    Hello Jeff,

    I apologize about the delayed response. I have tested this on my own app and I am unable to change the weather station as well. The ticket has been put into our system and the devs will work on a fix shortly. However, it will have to be released on the app version 3.0.31 as 3.0.30 is currently in testing and will likely be sent out within the next couple of days. We are trying to stick to a 2 week release cycle.

    Just to confirm, are you on Android or iOS?

    Thank you,
    Stephen

    I have not heard anything back yet (6/29/2023). I’ll reply to him to ask the status.

    #82167
    COSBruin
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    @JAPAYNE I can tell you that I’m seeing the problem on iOS.

    #82195
    pracom
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    I am also unable to make any changes either in the weather station or the specific settings and have the latest version of the Android app (3.0.31). This is a major issue since the weather related changes needed for Smart watering are very inaccurate.

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