Community Home Community B-hyve Smart Hose Faucet Timer Orbithyve does not display home info & missing weather in IOS app

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  • #2944
    Customer
    Participant

    Hi,

    I just received my hose timer and set it up yesterday. The initial setup went well, but the weather information was missing from the IOS app. I figured this might take a while to update, but then I noticed that when I go to Orbit’s web interface (https://my.orbitbhyve.com) none of my info shows. I’ve already tried to reset the timer, and it’s updated firmware once (says there aren’t any more updates).

    Can you help????

    MAC info: Hose timer – 44:67:55:11:13:78

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    #3081
    Ryan
    Participant

    Try using this site instead, https://techsupport.orbitbhyve.com/#/
    I’ve updated the firmware on your hub. You may want to update your Wi-Fi settings and re-enter your address if the issue continues.

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