June 16, 2018 at 5:25 pm #3410
In NC we have had so much rain that I haven’t had to water since the middle of May. Today I went to water in some fertilizer and got this “PUMP FAULT” WARNING and can’t do anything. Checked to see that I had water to the distribution box and I did. I see that some others here have the same issue and are asking for an software upgrade. I believe that I need that also. Here is my info:
Name: Sprinkler Man
MAC address: 44:67:55:02:98:8a
Stations: 6 (5 set up)
Please let me know when you do the update.
Thank YouSpread the love!June 16, 2018 at 7:10 pm #3414MarcParticipant
I had this error also, once I replaced my original pump relay with an Orbit pump relay it was all fixedSpread the love!June 18, 2018 at 5:09 pm #3489
@bhuckster, I’ve updated your firmware, but that wouldn’t be causing a pump fault. Did you just hook up this system? If so what brand of pump do you have? Or was it an existing one, and is now displaying a pump fault?Spread the love!June 18, 2018 at 6:25 pm #3500
I don’t have a pump. Never did !!! The firmware update fixed the problem.
Thank YouSpread the love!June 18, 2018 at 9:15 pm #3513
I’ve updated your firmware, if you have a master valve it could be an issue with that. If you have a wire inserted to the pump terminal on your timer then it is an issue with something farther down the line in your system.Spread the love!June 18, 2018 at 11:33 pm #3549
RYAN – You say that the it couldn’t be the firmware BUT it was. I don’t even know what a master valve is!!! You updated the firmware and it works fine now. I did a manual on 4 zones today and they worked like they should. I have 5 zones connected. My concern is that since I installed your controller in May I’ve had 2 issues now that were corrected by a firmware updates. I guess that you don’t notify users of firmware updates. Is that true? My concern would be that I’m putting my trust that your product will automatically take care of my watering and it needs to be reliable.Spread the love!June 19, 2018 at 12:00 am #3552
The firmware updates are automatic, as long as you are connected to the internet and we have an update to push.Spread the love!June 19, 2018 at 12:16 pm #3570
THEN WHY DIDN’T I GET IT!!!!! I’m constantly connected to the internet.Spread the love!June 19, 2018 at 7:43 pm #3610
Your timer was on debug I believe which is what all of our units are shipped out with. It sounds like you installed it after the update was pushed out.Spread the love!June 24, 2018 at 3:23 am #3897Jessclarke99Participant
Can you please update my firmware as well. I’m showing a fault on my timer and it worked fine just a few days ago.
Firmware vs: 0025
Hardware vs: WT25-0001Spread the love!June 26, 2018 at 1:18 am #3942Rhoads88Participant
I have having the same issue. Displaying pump fault but I don’t have a pump. The timer has been working for months. My MAC address is
44:67:55:03:0B:6FSpread the love!June 26, 2018 at 9:55 pm #3989StevenParticipant
jessclarke99, rhoads88, your firmwares are up to dateSpread the love!July 25, 2018 at 11:15 am #5146JJman1386Participant
I have having the same issue. Displaying pump fault but I don’t have a pump. As a result, my system will not run. The timer has been working for for a couple of months without any issue.
My MAC address is
44:67:55:02:E9:EESpread the love!July 25, 2018 at 5:55 pm #5164
Hello JJman1386, I’ve updated your firmware. If you don’t have a pump, and you still keep receiving the fault error you’ll want to check your wiring and/or solenoids.Spread the love!
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