Community Home Community B-Hyve Indoor/Outdoor Timer Re-connecting to wi-fi

Viewing 15 posts - 1 through 15 (of 18 total)
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  • #77711
    mooch91
    Participant

    What is the process the B-hyve timer uses to re-connect to wi-fi after a power blip (when power to both timer and wi-fi routers/modems is lost)?

    I get periodic power blips at my home, and each and every time the B-hyve fails to reconnect.

    I can unplug the B-hyve and leave the router/modem powered up and it will reconnect just fine. When all go out at once, though, it fails to reconnect. My modem/router take a good 5 minutes to re-establish signal and connection to the internet. I suspect the B-hyve does not try to re-connect long enough after its power is lost, nor does it re-try if it can’t get a signal.

    My timer was replaced once and the issue persists. I would think this could be managed in the firmware.

    Thanks!

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    #77774
    Stephen
    Keymaster

    @mooch91 I will look into your timer and have my Developers look into the firmware. The timer should be connecting on its own, especially if you have the 2nd Generation timer

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    #77827
    mooch91
    Participant

    Thanks!

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    #77994
    brewboy
    Participant

    I have this exact same problem. I live in the country with lots of trees and we get power blips and internet outages all the time. I’m constantly going out to the garage to power cycle the timer.

    I also tried to set a static IP in the b-hyve and had no luck doing so. I could only get to that with the phone app. The PC app would be much easier, IMO. I would turn off DHCP and the screen would immediately go back to the previous screen not allowing me to enter IP information.

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    #78117
    laijo1668
    Participant

    I am having the same issue lately, it is becoming a weekly occurrence. Let it be my router or ISP, every so often the WiFi loses signals. Once that happened more often than not my timer will not reconnect back to WiFi. I end up manually powering down the timer, once the timer is up it reconnect to the WiFi no problem. I am being told I have the latest firmware, wonder if there is a fix for this. Thanks.

    MAC Address: 44:67:55:03:9f:55
    Firmware Version: 0039
    Hardware Version: WT25G2-0001
    Wi-Fi Version: 0

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    #78147
    teekay_au
    Participant

    I have exactly the same issue which needs to be fixed.

    I go on extended holidays and depend on my watering system doing its job and when needed be able to modify schedules. The timer has always worked as scheduled (which is great) but accessing it remotely fails continually due to no wireless. I have had to resort to getting friends go to my house and power the unit on\off to reset it.

    The wi-fi simple fails and when this happens it then fails to to re-establish itself for what ever reason (it simply drops off and days later it magically comes back! or not..). The wi-fi in the house is stable (and strong signal at timer) as I have other remotely operated wireless devices in the house managed via Kasa which are always available

    The BHYve timer info is:

    MAC Address: 44:67:55:04:4e:b1
    Firmware Version: 0039
    Hardware Version: WT25G2-0001
    Wi-Fi Version: 0

    Thanks, Trevor

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    #78148
    brewboy
    Participant

    About every other day I have to either power down the timer or reboot my already functioning WiFi router in order to get it back online.

    Very frustrating.

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    #78152
    jseymour
    Participant

    I wonder if, for those experiencing this problem, it might be lie with what they’re using for WiFi access points or routers? Or how they’re being used?

    Our B-hyve connected right up with our AP (Access Point). While we were away on vacation a big storm came through, resulting in four power disruptions in 25 minutes, each lasting 10-60 seconds. The timer reconnected to the AP each time.

    One difference may well be that our AP is on a UPS, so the AP, itself, never went down. That means that, as soon as the B-hyve controller came back up, it could immediately reconnect. Also, it’s a pro-grade AP, not a consumer-grade WiFi router or whatever our ISP chose to provide.

    STEVEN, perhaps one thing to have your engineers look at is what the B-hyve does when it tries to reconnect to a formerly-configured/-connected WiFi AP, it gets power-cycled, and cannot see said WiFi network right away. Does it continue looking for it, until re-configured to do otherwise, or does it time out and give up after a time? Perhaps too short a time?

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    #78153
    mooch91
    Participant

    Yes, this ^.

    I suspect what JSEYMOUR describes is exactly what happens. Power goes out and comes back on, B-hyve tries to reconnect to wi-fi (or internet) that hasn’t yet come back (router still re-booting), B-hyve gives up and calls itself “offline”, B-hyve doesn’t try to reconnect beyond that point, email message received that controller is offline.

    I’ve pulled the plug on the B-hyve and restarted it many times while the router remains powered and the controller reconnects without issue.

    For me, it only seems to happen when they both lose power at the same time.

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    #78154
    brewboy
    Participant

    Because my b-hyve is in the garage and right next to our patio, I connect to a Ubiquiti Nanastation M2 router that provides WiFi to the patio. As I said before I can either power down the b-hyve or reboot the Ubiquiti router. Either way forces the it to reconnect.

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    #78156
    jseymour
    Participant

    There are two phases to WiFi connections:

    1. Client device connects to WiFi access point
    2. Client requests IP address from whatever will supply it

    BREWBOY’s experience suggests to me phase 1 is happening, whatever supplies IP addresses isn’t ready in time, so the B-Hyve is giving up on phase 2, possibly? In which case I can see dropping the MAC layer connection would cause the B-hyve to start all over again from scratch–much like unplugging and re-plugging an Ethernet cable might.

    BREWBOY: Is the Nanostation M2 actually set up as a router, or as an access point? As an AP it doesn’t serve addresses, in which case something else on your network is supplying them.

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    #78157
    brewboy
    Participant

    JSEYMOUR: It is setup as an access point and hardwired to a router in my house.

    I think your phase 1/2 comment is spot on, but why doesn’t it try again? I would like to set a static IP in the b-hyve, but I was never successful in doing so. It can’t be done from a PC (AFAIK) and when I tried it through the app, it kept jumping out of the area that allowed you to set that IP. I gave up.

    FYI as I was typing I logged into the b-hyve and once again it was offline. I didn’t log out, but I did a reboot through the firmware on the access point. The b-hyve connected almost as soon as the AP came back online.

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    #78208
    Leopardbow
    Participant

    I recently replaced the router and the Hyve reconnected automatically to the new router / WiFi, however. I just changed the name of the WiFi and now I can not reconnect. I have gone through the steps of unplugging, trying to “pair” and am having not luck. I could reset but would prefer not to have to re-program everything. Any suggestions?

    I recently saw that maybe I don’t have the most recent version? Could that be a possibility?

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    #78209
    Philip
    Participant

    Our fault was with the modem/router. NBN replaced it and all devices reconnects okay.

    Thanks for the reply

    Phil

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    #78417
    brewboy
    Participant

    I think something has been done to correct this problem. I’ve done nothing on my end and it seems to reconnect perfectly now. If so, thank you Orbit.

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