Community Home Community B-hyve Smart Hose Faucet Timer Request for Firmware Update

Viewing 11 posts - 1 through 11 (of 11 total)
  • Author
    Posts
  • #5233
    EinHtown
    Participant

    Please push an update to my devices.

    Hub
    44:67:55:20:4C:40

    Faucet Timer 1
    44:67:55:10:61:B5

    Faucet Timer 2
    44:67:55:10:1E:BF

    Faucet Timer 3
    44:67:55:10:21:F9

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    #5238
    Ryan
    Participant

    EinHtown, your devices were already set to the latest firmware versions.

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    #5424
    mmeinke
    Participant

    What is the latest version of the firmware for the Smart Faucet?

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    #5532
    Ryan
    Participant

    Hello MMENIKE, currently the latest firmware versions for the Hose Faucet timer is 32, and version 22 for our Wi-Fi bridge/hub. Let me know if I can help with anything else. Thank you!

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    #5656
    cianial
    Participant

    during update firmware I got error and to try update again I first deauthorize the device, but now the led is blinking white color and I cannot pairing it to add again in the app.
    Could you please update from your server the mac address is:
    44:67:55:11:16:7C
    thanks

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    #5679
    Ryan
    Participant

    hello cianial, I’m sorry but hose faucet timers must be updated manually. If it’s still blinking white after a power cycle, and reset (pushing the button rapidly 5 times in a row) then please call our support team. They will be able to assist you further in the troubleshooting process. Thank you!

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    #5692
    cianial
    Participant

    Thanks Ryan,
    unfortunatly I alredy done what you suggest but the device is still blinking white.
    Which number I have to call for the support?

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    #5696
    Ryan
    Participant

    Our number is 1-800-488-6156, you could also try emailing us at [email protected] or [email protected] as well.
    Thank you!

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    #5751
    KevinW
    Participant

    Hi, my wifi adapter firmware is “Debug-0017”, is that the correct one? I don’t see an option to update it.
    Mac 44:67:55:20:42:AE

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    #5765
    Ryan
    Participant

    Hello KevinW, Your Hub/Wi-Fi bridge now has the latest firmware version. Please let us know if there’s anything else we can help out with!

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    #76501
    davemannfl
    Participant

    Hi. Can you push an update to my hub please?

    Current info:

    MAC: 44:67:55:20:32:DC
    Firmware Version: DEBUG-0017
    H/w Version: BH1-0001

    Thank you,

    David

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