Community Home Community B-hyve Return experience

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  • #82495
    Points: 1

    I ordered the Bhyve XD and hub. When I got it I realized I did not need the hub because I have one for my other XD and they both work on the same hub. But when I called to request a return of the hub they told me I had to literally return both the timer the hub for a refund, and then order just the timer. That’s insane. They are delivered as 2 separate units and each have their own MAC numbers, etc. I know on “paper” they are solas one unit but this is a terrible customer experience.

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