Community Home Community B-hyve Smart Hose Faucet Timer Schedule is not running

Viewing 6 posts - 1 through 6 (of 6 total)
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  • #77570
    HXC88Pat
    Participant

    I’ve had the timer and the wifi hub for 2-3 weeks now. It has never successfully initiated a scheduled program. So far I’ve only been able to start a manual watering from my app. This is convenient, but not the reason I purchased this device. How do I get my scheduled programs to run?

    I have reset both devices back to factory settings and I have created multiple programs and changed their watering times. I’ve also checked the batteries and attempted to update the firmware, but it is up to date.

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    #77575
    partnerinflight
    Participant

    Having the exact same issue. This is really pretty ridiculous. I have three timers. One of the timers runs the program. The other two don’t. Their programs are pretty much identical.

    Devices:

    Hub 1: 44:67:55:20:A6:02
    Hub 2: 44:67:55:20:A6:B3
    Timer 1: 44:67:55:11:BA:EA
    Timer 2: 44:67:55:11:E1:9F
    Timer 3 (the one that works): 44:67:55:11:DB:69

    I’m on the verge of returning all this to Amazon as defective and going with a different brand.

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    #77618
    Stephen
    Keymaster

    @HXCpat88 If you can provide me with the MAC ID’s of your timers, I can take a look at them and find out what is going on with them.

    @Parterinflight I have looked at your timers on our server and it appears that they are working properly now, are you still experiencing issues with them? I saw that they both ran yesterday.

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    #77620
    partnerinflight
    Participant

    Thanks Stephen. They run if I turn “Smart watering” on. With it off the programs don’t run.

    With smart watering, however, one of my timers, one fine morning, decided to run for 7 hours 30 minutes. Good thing I noticed and killed it, otherwise I would’ve created a little flood. What possible calculation could result in that kind of a runtime???

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    #77667
    lannister80
    Participant

    The easiest way to make sure Smart Watering doesn’t go crazy is to restrict when it can run. I have 2 timers/zones, I limit one to 4am to 6am, and the other from 6a to 8am (as they both run on the same hose bib, not enough flow/pressure to run them at the same time.

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    #78890
    rohit.chetty
    Participant

    Same issue here. My schedules are not triggering.

    MAC: 44:67:55:41:56:D2
    Firmware version: 0026
    Hardware version: WT24-0001

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