Community Home Community B-hyve Indoor Underground Timer Server took too long to respond

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  • #4639
    spider
    Participant

    I am quickly coming to the belief that this timer is worthless. Installed it on Saturday and I have already encountered the “server took too long to respond” error message from the iOS app 3 times. Spent 30 minutes getting the timer to reconnect tonight. This timer sits 5 feet from my Chamberlain MyQ door opener which hasn’t dropped a connection in 4 years.

    I bought this timer mainly so I could remotely open zones while working in the yard. I have now probably wasted more time than it would take me to run back and forth to the old timer.

    What say you Orbit? Is this just a POC (piece of crap)? Admit it and I will gladly return to HD.

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    #4873
    Ryan
    Participant

    Hello spider, I’m sorry that you are experiencing issues with your timer. For a better connection try and edit your DNS settings on your router to 8.8.8.8 with 8.8.4.4 as a back-up. Also if you could provide me with your timers mac address, then I can check for any possible firmware updates.

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