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  • #81603
    Ronnie
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    I’ve had my b-hyve for several years and have virtually no problems with it amd mostly used smart watering all that time. Lately though, the sprinklers have run when the history says they didn’t. I’ve witnessed this myself watching the sprinklers going and the unit says they are not. I’m using v3.0.28 build 1112 of the app and firmware 0087 of the unit. Any help, suggestions, or opinions?

    #81634
    Boondk
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    Same for me. Also not updating the zone moisture levels. 0% after watering. Had similar issues last year. But the moisture levels would stay high so it never watered. I had 2 neighbors with the same controller and same issues. Used manual watering most of the summer. Smart watering began working again late summer. Maybe a software update.

    #81646
    Ronnie
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    Both my app and my firmware are up to date. I’m thinking of just doing a factory reset at this point.

    #81798
    gkissell
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    I would ask, did the sprinklers run when expected but the concern is no visible history?

    There are known issues with the backend and possibly the recent app update. If the timers are running on the expected schedule, best to leave them alone and wait until the bugs have been worked out.

    Going after resets and reprogramming when the backend systems are having issues is just going to add frustration and difficulties getting things set back up correctly. (I have two devices that cannot be registered at the moment. Support: ‘We are having trouble with the app.’)

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