Community Home Community B-hyve Smart Hose Faucet Timer Tap timer and hub not connecting

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  • #76839
    Robbo86
    Participant

    Hi,

    I cannot reconnect to my wifi hub and tap timer. Seems like the common solution is to remove the devices from my account. MACs are:

    Hub: 44:67:55:21:47:47
    Timer: 44:67:55:12:8C

    I have been considering returning these products for refund and selecting another product, so looking for a quick resolution to this. I have been unable to contact anyone from your company or fix this myself due to poor website and calls/live chat not being answered.

    Robbie

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    #76863
    Stephen
    Keymaster

    @Robbo86 I have removed the hub from your account, but there was no timer on your account. Also, the MAC ID you gave is not a full MAC ID

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    #76872
    Robbo86
    Participant

    All good, I’ve returned the product

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